FXCM Inc. (NYSE: FXCM) is a global online provider of foreign exchange (forex) trading and
related services to retail and institutional customers world-wide.
Position: Operations Associate (Mother Tongue Arabic Speakers)
We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department.
Primary responsibilities includes (not limited to):
• Processing and activating new currency trading accounts
• Back office operations and processing transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks, bank checks)
• Customer service and correspondence (phone, live person chat, emails)
• Translating documents, templates and communicating with foreign language/English speaking clients
• Performs special projects as necessary
Qualifications:
• Must be eligible to work in Israel
• Arabic - Mother Tongue
• English – Mother Tongue level (written and verbal)
• Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
• Prior operational/back office experience or customer service a plus
• Excellent written and verbal communication skills
• Superior customer service skills
• Detail-oriented with a high level of organizational skills
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
• Self starter and able to work with minimal supervision
• Able to maintain confidentiality
• Determine priorities and follow up in a timely fashion
• Special consideration for other foreign languages including: Arabic, Spanish, French, German, Danish, Italian, Japanese, Russian, Arabic, Korean, Turkish and other languages
Location: Har Hotzvim, Jerusalem
Hours: Full time, 40 hours per week. Monday - Thursday: 8:00am - 4:30pm & Friday: 8:00am - 2:00pm (summer).
Salary: NIS 6,675 per month plus potential for quarterly bonuses and a yearly review.
Prior to submitting your resume, the firm requests that you do the following:
Review the firm’s website thoroughly: www.fxcm.com
In order to apply for a position please click on the following link to create a profile and apply directly through our career services center:
https://www1.apply2jobs.com/FXCM/ProfExt/index.cfm?fuseaction=mExternal.showSearchInterface
All applicants are required to apply directly through our career center to be considered for available positions. Applications will NOT be considered unless they are submitted via the career center. Please note in your application where you saw this job posted.
If you have additional questions, contact a Recruiter at jobsfxcm@citybook.co.il
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